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Shipping conditions

Shipping Policy

1. Shipping Areas

Nordivo Solutions B.V. ships orders within the Netherlands and to selected countries within the European Union. Shipping to other countries may be possible upon request.

2. Shipping Costs

Shipping costs are displayed during the checkout process before you complete your order.

Shipping costs may vary depending on the delivery address.

3. Processing Time

Orders are usually processed and shipped within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or public holidays.

4. Delivery Time

Estimated delivery times are:

  • Netherlands: approximately 2–5 business days

  • EU countries: approximately 4–10 business days

Actual delivery times may vary depending on the shipping carrier and destination.

5. Shipping Carriers

Orders are shipped using common shipping providers such as:

  • DHL

  • UPS

  • DPD

The shipping carrier may vary depending on the package size and delivery destination.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number that allows you to track your shipment.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping, please contact us as soon as possible at:

info@nordivo-solutions.com

We will do our best to resolve the issue quickly.

8. Incorrect Delivery Address

Please carefully check your delivery address before placing your order. Nordivo Solutions B.V. cannot be held responsible for delivery problems caused by incorrect address information.

9. Contact

If you have any questions about shipping, please contact us:

Nordivo Solutions B.V.
Email: info@nordivo-solutions.com
Website: www.nordivo-solutions.com

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